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Room Division Manager (Hotel/Resort) Jobs

1 month ago   Jobs Offers   Nairobi   41 views

0.0 star

Location: Nairobi

Job Description/Requirements• Responsible for the accommodation department with a focus on reception, and ensures smooth processes and high compliance in terms of guest relation, housekeeping and reservation standards, for example in larger hotels.• He/she take over management responsibilities and lead the whole reception team. In addition, he/she is responsible for the deployment of personnel• He/she need to make sure there is sufficient and competent personnel to guarantee the satisfaction of the guests.• He/she also have to train the staff in terms of special guests, for example foreign business people or celebrities, as and when required• Responsible for planning of budgets and personnel, strong cooperation with the sales department• Organisation of department trainings, coordination of the service and vacation planning• Monitoring the work of service personnel, hotel & security• Quality assurance and compliance in terms of special guidelines and hiring new employees.Qualifications: Degree of Diploma in Hospitality Management, With M.B.A degree/diploma will be added Advantage.Experience:12 years experience in a star hotel or resort and experience in East Africa will be an advantage


 
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