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Head of Innovation Jobs

1 month ago   Jobs Offers   Nairobi   97 views

0.0 star

Location: Nairobi

Job Description/RequirementsJob Purpose and Key responsibilitiesReportingto the Customer Experience Director, the role holder will beresponsible to manage and supervise innovation center initiativesinclusive of projects supporting consumer innovation, research &development, and commercial & individual products and services.He/she must have a strong innovation and digital delivery record, provenand impressive digital transformation or innovation consulting projectleadership experience. Significant experience in project leadershiproles at a proposition testing / design specialist could be highlyrelevant.Key responsibilitiesDevelop and execution of the innovation strategy for the segment ensuring use of agile methodology;Appraise projects for commercial viability;Coordination of innovation projects across the business to ensure timely and on-budget delivery;Ensure appropriate cross functional representation to deliver innovation projectsManage idea collaboration from stakeholders in collaboration to drive a continuous pipeline of innovative solutions;Ensure innovation projects are managed with an urgent sense of testing, learning and delivery;Continuouslyscan the external and global environment for new products and solutionsthat will give Britam a competitive edge and with a focus on enhancedcustomer satisfaction and experience;Continuouslyidentify opportunities to partner with other organizations (beyondInsuretechs, Fintech, Banks etc) to deepen insurance penetration in theregion;Develop and maintain strong professional and collaborative professional relations with project teams and stakeholders;Developand present proposals, update issues and findings to CustomerExperience Director inclusive of suggestions, risk mitigations, costbenefit analysis and action plans;Developcomplete project design and execution documents with task-level projectplans to manage external partners and cross functional teams;Collaborate with project team members to identify business requirements.Knowledge, experience and qualifications requiredMinimum 5 years’ experience in a similar role with proven innovation experience;University degree in Engineering IT of CommerceProject Management certification and experienceProven ability to review and appraise commercial viability of projectsMBA will be an added advantageLeadership category responsibility framework (Core Competencies)Change Leaders in Britam need toStrategically lead a function to service customers from a sustainable and growing customer base whilst increasing profit;Continuously configure and adapt the functional area to most effectively suite the future view of the business;Introduce new concepts so that they are adopted appropriately at the right time (manage the rate of change);Be in touch with the changing industry, customer needs and international best practice;Improve the efficiency of the function by appropriately challenging managers about operational and tactical issues;Ensurethe function has the most appropriate people capability througheffective inspirational leadership, people development, and optimizedsuccession planning;Ensure clarity of expectations for individuals in the function and other stakeholders across the group;Facilitate functional integration;Ensurethe development and establishment of appropriate behavior and values(culture) within the function that aligns with the strategic directionand values of the business;Co-ordinate between functions and divisions to ensure optimization of the value chain and resources;Ensure alignment of strategy, objectives and deliverables within the function;Develop innovative partnerships and distribution channels to increase Britam’s market penetration;Ensure a seamless experience for clients;Appropriately allocate funds and capital to maximize shareholder value;Adequately manage operational risk;Increase operational efficiency;Provide access to accurate and consistent information and services across all channels;Improve quality and speed of decision making across the business.


 
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