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Customer Support Agent (Voice Support) Jobs

3 weeks ago   Jobs Offers   Nairobi   87 views

0.0 star

Location: Nairobi

Job Description/RequirementsTasks include:- Diagnose and solve customers problems- Communicate effectively via voice support with our customers- Coordinate effectively with peers and managers- Contribute to a high-performance and friendly workplace cultureRequirements:- At least 1-year experience in a call center- Must have excellent spoken and written English for voice support- Previously handled customer support needs of US/UK clients a plus- Has a conducive remote working environment- Has a stable internet connection, hardware, and power – with backups in case of outagesWhat we're looking for:- Must have high attention to details- Strong problem-solving skills- Quick learner with the ability to absorb extensive information on our client’s brand history, product offerings, and communications- Team playerBenefits:- The flexibility of working from home without having to go to the office- Work with clients in the USA, EU, and elsewhere- Extensive opportunities to learn from, and work with, high-performing colleagues- Career opportunities! We're a fast-growing startup with roles and positions to grow intoIf this sounds like you or someone you know,Apply now!

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